We, Soofia International School, is one of the leading educational institutions in the Kingdom of Lesotho. We are leading an educational legacy since 1990.

“Soofia eTutor” is an educational mobile app from Soofia International School, Lesotho for their students. This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your data to provide and improve the ‘Soofia eTutor Application’. By using the application, you agree to the collection and use of information following this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Privacy Policy:
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • Application means the software program provided by the Company downloaded by You on any electronic device, named Soofia eTutor
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Soofia International School, Butha Buthe, Lesotho 400.
  • Country refers to Lesotho
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Please read this privacy policy (“Policy “) carefully before using the Application.  For the sake of brevity, your use of ‘Soofia eTutor’ in any electronic form or device shall be bound by the terms and conditions enumerated and agreed upon hereunder with wilful and free consent.

If you are not agreeing with these terms and conditions kindly refrain from usage of this application. You can be in touch with us if you have any concerns and doubts over this policy.

Types of Data Collected

We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:

User-Provided Information

(a) your name, email address, phone number, password, and your ward’s educational interests; (b) information you provide us when you contact us for help; (c) information you enter into its system when using the Application, such as doubts, public comments, and MCQs.

Automatically Collected Information

We are not collecting any automatic information from your devices such as the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account:to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract:the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
  • To contact You:To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide Youwith news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests:To attend and manage Your requests to Us.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.


Disclosure of Your Personal Data

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability


Policy for children

Other than information required to identify a student, Soofia eTutor, does not knowingly collect or process personal identifiable information form children under the age of 13. If a child under 13 has provided us with personal information without parental or guardian consent, the parent or guardian may contact us by emailing us at info@soofiainternational.org. We will remove the information and unsubscribe the child from our application usage and contact lists.

Security of Your Personal Data

The security of Your Personal Data is important to Us. Soofia International School provides physical, electronic, and procedural safeguards to protect the Information it processes and maintains. We limit access to this information to authorized employees only who need to know that information in order to operate, develop or improve this application and its allied service, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security. But we promise data security at its maximum possible level.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Alerts

Soofia eTutor may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which it perceives might be useful for you.

Public Forums

When you use certain features on its application like the discussion forums, and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on its forums this information may become publicly available.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Consent

Soofia International School believes that every user of our application must be in a position to provide informed consent prior to providing any Information required for the use of the Application. By registering with it, you are expressly consenting to its collection, processing, storing, disclosing, and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information, all of which activities will take place in Lesotho. If you reside outside Lesotho your information will be transferred, processed, and stored in accordance with the applicable data protection laws of Lesotho.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:
  • By email: info@soofiainternational.org
  • By mail: Soofia International School, Butha Buthe, Lesotho 400